At all airports we include 30 minutes waiting time free after the flight has landed, and thereafter the charge will be 25p per minute.
If a pickup from is within London (residential address or business address), we allow up to 10 minutes waiting time from which passenger has made the booking for and thereafter 25p per minute waiting time will apply.
This means our fears are based on direct trip with passenger being ready to travel at the time of booking and place as specified.
From post code cancellation not informed up to 3 hours prior to time of booking will incur 100% of the booking price.
If we pickup from any UK address the driver will wait up to 15 minutes after the time booking was made for, if we were unable to contact passenger (ringing the door bell and calling the contact phone number), we will pull the driver away and the passenger will be responsible for full cost.
No reservation is considers as accepted until confirmed by phone or email and passenger has been issued with the reference number.
All credit/debit cards subject to 5% surcharges.
Additional surcharge of 50% on the price listed on the site may be added on the following dates 24, 25, 26, 31 December as well as 1st of January.
There might be additional charges if the passenger has to make a stop during journey or any other diversion on the way.
Alfa Cars has the right to cancel bookings that we may see it's under quoted.
During airport pickups, the meeting point is by the information desk at the arrivals hall.
Car parking is not included in the price. We cannot predict the costs of parking at places visited, the driver will produce a ticket as evidence of parking costs.
No alcohol will be permitted "inside" the vehicle at any time under any circumstances. All alcohol transported must be stowed in the exterior luggage compartment. Should the vehicle require valeting due to negligence or alcohol illness a charge will be made of £ 60.00 to cover cost of cleaning and subsequent loss of earnings.
Alfa Cars is not responsible for any lost or damage of customers personal items in our vehicles.
Refund will be issued on the following grounds.
Booking on all credit/debit cards notified 12 hours prior to the actual pick up time.
If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation number.
All the cancellations are subject to minimum fee of 5.00.
No refund will be issued for following.
If the passenger books the PHV for wrong date/wrong flight number and other misleading information.
If the passenger leaves the airport or any other agreed pick up address without informing us for any what so ever.
Cancellation should be done 24 hours prior to your booking.
Alfa Cars reserves the right to amend these terms and conditions. Any terms and conditions previously in use but later amended or changed have no legal basis.
If you have any query about these, please email us at firstname.lastname@example.org or call us on 01895623777